Return & Refund Policy

Last Updated: October 13, 2026

At Summer Store, we want you to have a smooth shopping experience. Please review our return and refund policy below to understand the conditions that apply to your order.

Returns

Return eligibility depends on the items in your order.

Where returns are accepted, items must be returned in the same condition they were received, unworn or unused, with tags, and in their original packaging or as otherwise indicated in the return instructions.

We may reduce your refund if an item has been used, damaged, or handled more than necessary, where permitted by applicable law.

How to Start a Return

Whether return or cancellation requests are accepted depends on the applicable return terms and your rights under relevant consumer protection laws.

Unless we state otherwise or applicable law requires otherwise, customers are responsible for return shipping costs for change-of-mind returns.

Damaged, Defective or Incorrect Items

Please inspect your order when it arrives and contact us promptly if an item is defective or damaged, or if you receive the wrong item.

Include your order details and a description of the issue so we can review your request and advise you on the next steps.

Exceptions and Non-Returnable Items

Some items may not be eligible for return, as indicated in the applicable return terms, product listing, or at the time of purchase.

Contact us if you have questions about whether a specific item can be returned. Any exclusions are subject to your rights under applicable consumer protection laws.

Exchanges

If you would like to exchange an item, contact us before returning it to ask about available options and the applicable conditions.

Exchange availability may depend on product availability and the nature of your request.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method unless otherwise stated. Your bank or payment provider may require additional time to process and post the refund.

If you have not received your refund within a reasonable period after approval, please contact us for assistance.

Consumer Rights

This policy does not limit any rights you may have under applicable consumer protection laws, including rights relating to goods that are defective, not as described, not delivered within the required or agreed timeframe, or otherwise fail to comply with applicable law.